Privacy Policy

OVOKACHO L.L.C-FZ is a limited liability company registered in Dubai, U.A.E. (UAE Tax Registration Number 104654049600001), with its registered address at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. We act as the data controller for personal data collected through this website when you use the English version of our services.

Contact: hello@ovokacho.com

Depending on how you interact with the Site, we may process:

• Technical and usage data: IP address, browser type, device information, pages viewed, referral URLs, and similar log data.
• Cookie and local storage data: preferences such as theme selection after you accept cookies (see Section 4).
• Communication data: information you send when you contact us by email or through forms (name, email, message content, attachments you choose to provide).
• Business inquiry data: information you provide when discussing distribution, catalog transfer, or partnership opportunities.

We do not intentionally collect special categories of personal data through the public Site. Please do not send sensitive information unless we explicitly request it for a specific business process.

Site operation and security

To operate, maintain, and protect the Site, prevent abuse, and ensure stable performance (legitimate interests; where applicable, performance of steps prior to entering a contract).

Cookie and preference storage

To remember your cookie consent and, after consent, your theme preference (consent for non-essential storage; strictly necessary cookies where required for basic functionality).

Communication

To respond to your inquiries, provide support, and discuss potential cooperation (legitimate interests; performance of a contract or pre-contractual steps where relevant).

Legal compliance

To comply with applicable laws, respond to lawful requests, and establish or defend legal claims.

We use cookies and browser local storage to run the Site and, after you click “Accept” on our cookie notice, to store your theme preference (light/dark/system). Until you accept, non-essential preference storage is not persisted.

You can control cookies through your browser settings. Removing cookies may reset your preferences. For more detail on cookie-related processing, see our Cookie & data consent page.

Cookie & data consent: https://ovokacho.com/legal/consent

We do not sell your personal data. We may share data with service providers who help us host the Site, deliver email, or provide analytics and security services, under contracts that require appropriate safeguards.

Our infrastructure and providers may process data outside your country of residence, including in the U.A.E., the European Economic Area, the United States, and other jurisdictions. Where required, we implement appropriate transfer mechanisms such as standard contractual clauses or equivalent safeguards.

We retain personal data only as long as necessary for the purposes described in this Policy, unless a longer period is required by law. Communication records are kept for the duration of the relationship and a reasonable period thereafter. Server logs are retained for a limited period for security and troubleshooting.

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable. You may also withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact hello@ovokacho.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with a supervisory authority in your country of residence or habitual stay where applicable law provides this right.

For privacy-related questions or requests: hello@ovokacho.com. We aim to respond within a reasonable timeframe and in accordance with applicable law.

We may update this Policy from time to time. The current version is published at https://ovokacho.com/legal/privacy. Material changes will be reflected by updating the effective date above.

This Policy applies to the English Site at https://ovokacho.com. Our Russian-language services at ovokacho.ru are governed by separate policies under Russian law.